Dating & Social Platforms

JigTalk

JigTalk (now rebranded as Jigsaw) flips the script on photo-obsessed dating apps by hiding your face behind a digital jigsaw puzzle that only reveals as you actually chat with matches.…

Founded 2016 · 10 years on market

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About JigTalk

JigTalk (now rebranded as Jigsaw) flips the script on photo-obsessed dating apps by hiding your face behind a digital jigsaw puzzle that only reveals as you actually chat with matches. The concept is pretty straightforward: the more you message someone, the more puzzle pieces disappear, prioritizing personality and conversation over instant physical judgments. As we covered when the app launched, the progressive reveal mechanism uses a 16-piece puzzle to blur faces initially—a feature that earned the company a US patent in early 2021. Founded in 2016 by Alex Durrant and Max Adamski, the app started as a beta that covered entire photos based on word count before refining the concept during COVID lockdowns to focus just on faces. After becoming the first British company to graduate from NASDAQ’s Milestone Makers incubator in San Francisco, Jigsaw officially launched in London in 2019 and expanded to the US in 2021 with £2.7 million in seed funding. The Manchester-based company targets users aged 25-45 and had racked up more than 150,000 registered users across the UK and US by late 2021, also hosting in-person singles events alongside the app.
Archival coverageFirst covered
2 articles 2017–2017 Peak: 2017 (2)

JigTalk

59%
0

Privacy deep-dive

In summary

Jigsaw Dating collects extensive personal and sensitive data with a real-life verification model that inherently limits anonymity, while the EULA stacks pro-company protections including forced arbitration, a $100 liability cap, and a negligence waiver. Biometric/selfie handling via Yoti is unusually well-documented, but retention periods, consent for sensitive data, and user self-service controls are weak.

  • Collects sensitive data (race, religion, sex life, health, biometrics)
  • Mandatory location data to use App
  • Ignores Do Not Track signals
  • Selfie deleted within 24h; Yoti deletes immediately
  • No data sales without express consent

Privacy Concerns

  • High Location data is mandatory; disabling it blocks all App use
  • High Liability capped at $100 for all claims
  • High Activity waiver releases Jigsaw even for its own negligence
  • Medium App explicitly disregards Do Not Track browser signals
  • Medium Profile content becomes permanently public and uncontrollableUnverified

Privacy Positives

  • High Impact Selfie verification data deleted within 24 hours; Yoti deletes immediately after liveness check
  • Medium Impact No selling of personal data without express consent
  • Medium Impact Specific third parties named by brand with links to their privacy policies
  • Medium Impact Biometric data not stored by Jigsaw; transferred directly to processors
  • Medium Impact Dedicated CSAE prevention policy with NCMEC/IWF reporting

Security Overview

45% Security

Security Headers

HTTPS Secure connection
Pass
HSTS HTTP Strict Transport Security
Pass
CSP Content Security Policy
Fail
X-Frame-Options Clickjacking protection
Fail
X-Content-Type MIME type sniffing protection
Pass
Referrer-Policy Controls referrer information
Fail
Permissions-Policy Browser feature controls
Fail

From Their Privacy Policy

Direct excerpts from JigTalk's published privacy policyVerified June 4, 2026

We share nothing else other than the selfie you take for verification with Yoti and Yoti will have no way of linking your selfie to any other data about you.

Describes limited, well-defined biometric verification sharing

Relationship and other potentially sensitive data, such as your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, and trade union membership; information about your health; and genetic and biometric data.

Breadth of sensitive data categories collected

Any information that you provide as part of your personal description will be made generally available to the users of the App and will become publicly available knowledge.

Profile content publicly exposed, limiting privacy/anonymity